We will cancel the damaged card and send you a new card, holding your remaining balance. If the card or magnetic stripe becomes damaged, call us and arrange to return the card. It will not be replaced if lost or stolen. You should keep your Visa Gift Card secure. What happens if my Visa Gift Card is damaged, lost or stolen? You will be able to view your transactions and remaining balance. Visit and enter your card number and personal identification number (PIN), the PIN is located on the rear side of the gift card under a scratch panel. How do I check my Visa Gift Card balance? If a transaction is declined because the balance is insufficient for the purchase, no funds will be deducted from the card. Yes, each time you use your card and the purchase is approved, the amount is automatically deducted from the card balance. Is my Visa Gift Card balance updated automatically? When the balance reaches zero, or it expires, the card should be destroyed by cutting it diagonally in half. When the Visa Gift Card expires, the card account will be closed and any unused balance will be forfeited. Your Gift Card expires on the date printed on the front of the card or when the remaining value reaches $0. No, the card is only used for payments through an eftpos terminal, online or over the phone and can be used until the balance reaches zero or expires. No, this Visa Gift Card is not reloadable and it has no ATM or PIN functionality.Ĭan change be given on Visa Gift Card transactions? You don’t have to! Your card is already activated and ready to use, just remember to sign the back of the card immediately after receiving it.Ĭan I add more money to my Visa Gift Card? Should the value of an item you are purchasing online exceed the value remaining on your card, your payment may not be accepted and you will need to contact the merchant to confirm how the amount can be settled. Occasionally websites will ask for the name on the card, in these instances simply insert “Gift Card” in the field provided.
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You can use your card for online purchases by entering the card number, expiry date and the 3 digit code (CVV) found on the back of the card. Some retailers may choose not to accept this gift card, so check with the retailer first. The Visa Gift Card can be used at any retail outlet where Visa is accepted, also online & over the phone.
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